When you visit our website or engage our seasonal floral composition services, we collect certain information to provide you with the best possible experience. We're upfront about what we gather and why.

We use your information to deliver exceptional floral services and maintain our relationship with you. Here's exactly how we put your data to work:

• Processing and fulfilling your seasonal floral composition orders
• Communicating about delivery schedules and arrangement details
• Sending seasonal promotions and new arrangement announcements
• Improving our website functionality and user experience
• Maintaining customer service records for future interactions
• Complying with Azerbaijani business and tax regulations

We take protecting your information seriously. Our data security measures are designed to keep your personal information safe from unauthorized access, alteration, or disclosure.

Under Azerbaijani data protection laws and our commitment to transparency, you have several rights regarding your personal information. We respect these rights and make it easy for you to exercise them.

To exercise any of these rights, simply contact us using the information provided at the bottom of this policy. We respond to all requests within 30 days and won't charge you for reasonable requests.

We don't keep your information longer than necessary. Here's our retention schedule for different types of data:

We don't sell your personal information to third parties. However, we do share certain data with trusted partners who help us deliver our services:

• Delivery partners for arranging flower deliveries within Baku and surrounding areas
• Payment processors to handle secure transactions (they never see your full payment details)
• Our flower suppliers when coordinating special seasonal arrangements
• Legal authorities when required by Azerbaijani law or court orders

All partners are contractually required to protect your data and use it only for the specific services they provide to us. We regularly review these partnerships to ensure your privacy remains protected.

Our website uses cookies to improve your browsing experience and remember your preferences. Most cookies we use are essential for the site to function properly, while others help us understand how you use our services.

We use analytics tools to understand visitor behavior and improve our website. This data is aggregated and doesn't identify individual users. If you prefer not to be tracked, most browsers offer "Do Not Track" options that we respect.

We review and update this privacy policy annually or when we make significant changes to our data practices. When updates occur, we'll notify existing customers via email and post the revised policy on our website with a new effective date.

If changes significantly affect how we use your data, we'll seek your consent before implementing them. We believe in keeping you informed about how your information is handled.